With our state-of-the-art efile services, your tax return is sent to the IRS within
minutes of your filing. Rest assured that we do all the possible validations before
we send your tax return to the IRS. Once the Tax return is received by the IRS,
IRS will process the Return and you will be able to see the result of this within
We are committed to making your total experience a positive one. Upon entering your
information, we will transmit your tax return information to the Internal Revenue
Service (IRS); a process known as "e-file". We do not, however, guarantee that the
IRS will accept your return. Although we take certain steps to insure the accuracy
of your return, it may be rejected for a variety of reasons, some of which are beyond
our control. With this service you are filing "self-prepared" taxes. We do not offer
tax advice and make no guarantees or representations regarding the quality or accuracy
of the data you enter.
ThinkTrade is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent,
non-profit organization whose mission is to enable individuals and organizations
to establish trusting relationships based on respect for personal identity and information
by promoting the use of fair information practices. Because we want to demonstrate
our commitment to our users' privacy, we have disclosed our privacy practices for
review for compliance by TRUSTe. If you have a question or concern regarding our
policies, please first email firstname.lastname@example.org. Then, if you do not receive acknowledgment
of your inquiry or it is not satisfactorily addressed, you should then contact TRUSTe
through the TRUSTe Watchdog Dispute Resolution Process. TRUSTe will serve as a liaison
with us to resolve users concerns.
Information you provide to us
Upon using our services, you will be prompted to disclose certain information about
you and your business, and you will be able to store information on our Web site.
In order to set up an account, we ask you to create a user name and password. You
are responsible for any use of our services by persons to whom you intentionally
or negligently allow access to your password, if any.
After registering an account, to prepare your tax return you will be prompted to
enter information to complete United States Internal Revenue Service (IRS) tax forms.
This includes information such as your Employer Identification Number, contact information
(name, email, address), vehicle details, tax deduction(s) and information about
your business, if any. With your consent we will file your return with the IRS and
charge you a fee for this filing service. In this case some of your information
will be sent to IRS who will need this information to process your tax return. Billing
information, such as a credit card number, will also be requested so we may process
your order. You may also have an option to pay by means other than a credit card.
Refer-A-Business:If you choose to use our referral service to tell a friend about
our site, we will ask you for your friend`s name and email address. We will automatically
send your friend a one-time email inviting him or her to visit the site. We do not
store this information and use it for the sole purpose of sending this one-time
Purpose of information collected
We collect information from this Web site for the purpose of running our business
to e-file your federal excise tax. We collect and use information necessary for
us to complete and file your tax returns, bill for services, and to maintain the
security of our site.
We share your information as required by the Internal Revenue Service in order to
e-file your tax return. We send credit card information to our credit card processor
for the purpose of processing your transaction. We also use a Third Party to provide
some customer service features. We do not share, sell, rent or trade personally
identifiable information with third parties for their promotional purposes. We reserve
the right to disclose your personally identifiable information as required by law
and when we believe that disclosure is necessary to protect our rights and/or to
comply with a judicial proceeding, court order, or legal process served on our Web
site or our Company.
Security of Private Information
Our site uses SSL encryption using a COMODO security certificate to protect sensitive
information online. We take several precautions to protect user-information off-line.
All of our users' information has restricted access. Only persons authorized by
us and who require the information to perform a necessary task are granted access
to personally identifiable information. Data are transmitted to the IRS using a
secure connection from our computers to IRS computers. For data transmission, we
meet or exceed the security protocols established by the IRS.
Any personal and private information that is sent to you by email is designed so
as not to compromise your privacy in any way. We do not store your credit card information
in our database. We transmit it securely to our credit card processor but we do
not store your credit card number. By the act of not having your credit card on
file, your credit card information is kept secure.
After your register, we may periodically contact you using your email address or
phone number. Such communications would only be performed if we need to speak to
you about your tax return and our e-file services used to submit that return. We
will not sell, share, or rent this information to any other individuals or organizations.
Since tax filing is important, it is vital that we be able to contact you about
your tax return. Up until the time your tax return is accepted by the IRS you have
the option to delete your account information ("opt out"). To opt-out, please use
the "Business Information" link after you login to your account. Once your tax return
has been accepted by the IRS you may no longer delete your account information.
We use IP addresses to analyze trends, administer the site, and gather general demographic
information. As an IRS requirement, your IP address and email address are linked
and shared with the IRS as personal information. Other log information is kept for
security reasons. That data is used to prevent or discover a hacker and will not
be used for other purpose.
We use session ID cookies. These are bits of text that are temporarily set on your
computer. These are used to make it easier for you to navigate our Web site. For
example, thanks to cookies you do not have to log-in repeatedly (from Web page to
Web page). A session ID cookie expires when you close your browser. We do not link
the information we store in cookies to any personally identifiable information you
submit while on our site. Third Parties providing services for our Web site also
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire
our service, you may update your personal and tax information up until the time
your tax return is accepted by the IRS. To update or change your account information,
use the "Business Information" function provided after your login to your account.
Once your tax return has been accepted by the IRS, no further changes can be made
directly to your e-filed tax return. We lock archival data to prevent it from being
Links to Other Sites
This Privacy Statement applies only to information collected by this Web site. This
Web site contains links to other Internet sites that are not owned or controlled
by us. Please be aware that we are not responsible for the privacy practices of
other Internet sites. When you leave our site please read the privacy statements
of any Web site that may collect your personal information.